About Frances

Frances profile pic

Who is Frances?

My name is Frances Coleman-Williams, I am a fully qualified counsellor with a Diploma in Therapeutic Counselling.

Through training and personal experience I’ve developed a passion for making a real difference to people’s lives. I’m a natural listener and thrive when enabling people to reach their potential.

I am an individual member of the British Association of Counselling and Psychotherapy working with their prescribed ethical framework for your piece of mind.

I think a good work/life balance is vital, so I enjoy playing the saxophone, doing yoga, spending time with my pets and getting out in nature in my spare time.

Frances, red haired female in glasses and purple jumper

What can Frances help with?

I offer clients a safe, non-judgmental space and the opportunity to reflect on life’s challenges in a collaborative way.

A relational approach means I’m able to help you with the following:

  • To understand emotions/feelings such as stress, anxiety, sadness, depression, shock, grief, overwhelm or isolation
  • To gain insights into your relationships
  • To make changes to your life and/or to accept things that can’t change
  • To work towards personal goals
  • To feel more hopeful and/or find meaning and purpose in life
comforting holding hands

What experience does Frances have?

In 2005 my journey in healthcare started as I began working as a doctor in the NHS. I developed an interest in mental health and have worked in various roles with people who have severe and enduring mental health problems in third sector and private organisations for over 10 years.

As a counsellor I have worked with people experiencing the following:

  • Anxiety/depression/low self esteem/low confidence
  • Chronic illness/long term physical illness/disability
  • Disordered eating
  • Neurodiversity
  • Relationship difficulties
  • Work-related/other stress

About Reflexity

pillar or round stones

A counselling practice built upon two pillars

Reflecting: “We do not learn from experience, we learn from reflecting on experience” – John Dewey


Inclusivity: “A desire to make a non-judgemental space where anyone is welcome no matter of any neurological or biological differences”

sunset reflected in glass ball

Pillar one: Reflections

During the counselling process it helps to reflect on our past to understand how we’ve got to where we are today.

Internal reflection helps us to understand ourselves, helps us to grow and develop into the people we want to be.

Counselling can be about reflecting on our habitual behaviours, looking at them with fresh eyes, finding different perspectives, realising we have personal agency over our lives and then choosing to make the changes we want.

The process of being reflexive is to put our reflecting into action.

Vibrant red bird

Pillar two: Inclusivity

As someone who is neurodiverse, I know what it’s like to experience discrimination. I feel incredibly passionate about providing counselling that’s accessible to all. The ethos that underpins all my work is one of inclusivity.

I feel empathy for people who’ve experienced exclusion elsewhere, you will be welcomed at Reflexity Counselling.

Please understand, though, an important part of a counsellor’s remit is to know their limits and I will refer on any client who’s beyond the bounds of my capabilities.

As part of my ongoing accessibility work, if my website falls short, please use my enquiry form to let me know.


About Counselling

Society can sometimes make us feel as though it’s not ok to talk about our feelings, perhaps there’s a fear of opening up about our struggles as we may appear weak. But that’s not true—there’s huge strength in what you’re doing, looking for help by searching for a counsellor is really positive.

You may experience some ambivalence about taking the next step but research has shown that counselling is effective in supporting people as they face life’s challenges.

Within the safety of the counselling room (online or in person) is where any subject can be explored. By talking we’re able to gradually uncover sources of pain, shame, loss, regret, disillusionment, fear—nothing is off the table.

I primarily work in a person-centred way which means you’re in the driving seat, the pace of the counselling is in your hands; I walk alongside you, not in-front nor behind.

The idea behind counselling is that you have time spent focusing solely on you. This means you have time to explore issues that might usually (in the business of life) get ignored or covered up. In doing this, you’re more likely to be able to live a more fulfilled, authentic version of yourself.